Platform · CURD AI

When the buyer
is an AI.

People are starting to ask an assistant instead of typing into a search box. That changes what it takes to be chosen — and it changes how much of the work a business still has to do by hand. CURD AI is both halves.

CURD AI
Where this actually is. CURD AI is at design stage and is not yet in build. It ships after the Marketplace. Everything below is what we are building and the order we are building it in — not a description of something you can switch on today. The Commerce, Advocacy and Loyalty engines on the rest of this site are live now.
Two shifts, not one

Getting chosen is changing.
So is who does the work.

01

Your next customer may never see a list

They ask an assistant a question in plain language and get back two or three options with a reason attached. There is no page two, and there is no row of ads at the top to buy your way into. Either the answer includes you, or it does not.

What decides it is evidence: reviews tied to real payments, a price that is actually what they will pay, and an order rail that can complete the booking.
02

The work nobody has time for

Enquiries answered within the minute, refund questions handled, a week of posts written, your business described correctly wherever it is being described. Most owners know this matters. Almost none of them have the hours.

Agents do not replace the judgement calls. They do the volume around them, and they stop when something needs you.
The AI Commerce Agent

How an answer gets
put together.

One question — “best birthday dinner near Marina, under AED 300” — and the five things that happen before a name comes back. What matters to you is what each step is reading.

01

Understand

Intent and category: dining, an occasion, a budget, an area. The agent works out what “good” means for that category before it judges anyone.

Your side: your category configuration is what makes you eligible for the right questions.

02

Retrieve

CURD merchants and the trust graph first, with live web comparison alongside — so an answer is never thin, even in a category we are still filling out.

Your side: a complete listing is what makes you retrievable at all.

03

Price it truly

Card benefit, CURD Coins, coupons and tax resolved into one number: what actually leaves the customer’s account.

Your side: your reward rate and offers make your true price competitive without discounting the menu.

04

Rank honestly

Quality × verified reviews × true price. Network signals appear as context — a friend rated this — but they never move rank.

Your side: review volume tied to real payments is the single biggest lever you hold.

05

Close and remember

One tap to book or check out on CURD rails, gated by approval. The choice — or the correction, or the rejection — updates what the agent knows.

Your side: being bookable is part of being recommendable.

No pay-for-placement

There is no ad slot in the answer. You cannot buy your way in — and just as importantly, a competitor with a bigger budget cannot outbid you out of it.

The ranking inputs are all things you can actually earn →
Beyond our own agent

Being described correctly,
everywhere else too.

People are already asking ChatGPT, Claude, Perplexity and Google’s AI overviews who is good for something. Those tools describe your business today, from whatever they happened to find. Most owners have never checked what they say.

This is the part of search that has no dashboard yet. We are building one: what the AI tools say about you, where they got it, and what to publish so the description is accurate.

Search, as it always was

Keywords, on-page structure, rank tracking and the content to move it. This part has not gone away.

Answer engines

Being the source an assistant quotes when someone asks a question your business is the answer to.

How you are characterised

Not just whether you appear, but what is said about you — and correcting it when it is wrong or out of date.

CURD AI

Agents that do the work,
in the order we are building them.

Grouped by the job they do rather than by how many there are. Sales and support come first because they are what a business feels the day it goes live. The orchestrator comes last, because something that manages other agents is noise until there are agents to manage.

Building first

Sales & leads

Works the enquiries that already reach you on CURD — requests for quotes, marketplace questions, referrals your customers send in. It answers the first round from your own catalogue, qualifies, and offers a slot from your calendar.

  • Enquiries answered from your listing and prices
  • Qualifying, so you see the ones worth your time
  • Appointment booking and reminders
Building first

Customer support

The questions that arrive constantly and rarely need you — where is my order, has the refund gone through, can I change the booking.

  • Payment, delivery and refund status
  • Complaints, with escalation to a person
  • Post-order satisfaction, routed to a review
Next

Social content

The part most owners never get to. Research on what is working in your category, a week of posts planned, images drafted, and campaigns managed if you want them managed.

  • Category and competitor research
  • Weekly content plans and captions
  • Image and video drafts
  • Campaign management
Next

Search & AI visibility

Not only Google. Being found and described correctly by ChatGPT, Claude, Perplexity and Google’s AI overviews — where a growing share of “who is good for this” now gets answered.

  • Keywords, on-page and rank tracking
  • Answer-engine optimisation
  • How AI tools describe your brand
Last

The orchestrator

Sits above the rest. It does not do the work — it watches what the others produce, moves the enquiry worth your attention to the top, and puts one brief in front of you each morning instead of five dashboards.

  • Daily brief: orders, enquiries, reviews, rank
  • The one thing worth doing first today
  • What changed since yesterday, and why
Every one of them stops at the line you draw. Approval-gated by default: an agent drafts, proposes and queues, and you decide how much it may do without asking. A complaint with real heat in it goes to a person, not to a better-worded reply.
Why it starts from your CURD profile

You have already done
most of the setup.

01

Your profile is the knowledge base

Brand, products, services, prices, hours, branches, the answers you keep repeating. The profile you build to trade on CURD is the same thing an agent reads to answer for you. There is no second setup and no separate signup.

02

Your data is already there

Orders, bookings, refunds, reviews, referrals, who came back and who did not. An agent answering “where is my order” is reading the same order book you are. Nothing has to be exported anywhere.

03

One balance, not five subscriptions

CURD Coins fund it — the same balance behind your rewards. Not a separate bill for messaging, another for content, another for the AI tool. What each action costs will be published before any of it is switched on.

One login, one profile, one balance. CURD AI is a second surface on the account you already have — not a second product to buy, learn and reconcile.
What it looks like in practice

One enquiry, start to booked.

A request for a quote lands at 9pm from someone who has never bought from you. This is the sequence we are building for.

WhenWhat happensWho does it
ImmediatelyThe request is acknowledged, so nobody is left waiting on a reply that will not come until morningSales agent
Seconds laterTheir history on CURD read — new or returning, what they bought before — and the reply written against your actual catalogue and pricesSales agent
Their next questionAnswered from your profile — hours, what is included, whether you cover their areaSales agent
Once it looks realA slot offered from your live calendar, confirmed, and a reminder setBooking
Next morningIt is in your brief, marked as the enquiry worth your attention todayOrchestrator
The point is not that it is clever. The point is that it happened at 9pm on a Tuesday, when the alternative was answering at 10am and finding they had already booked elsewhere.
All of it inside CURD. The agents read your listing, your order book and your reviews — the data you already own here. They do not sit in your Instagram DMs, your LinkedIn or your email inbox, and they do not need access to them.
Straight about it

What we are not claiming.

It is not live

Design stage, shipping after the Marketplace. Nothing on this page is switchable today, and we would rather say so than take a deposit on it.

It is not priced yet

It will be funded from CURD Coins, and what each action costs gets published before anything is switched on. No pricing you have to guess at.

It does not replace your judgement

It handles volume and drafts work. Approval sits with you, and the line is yours to set.

If you want to be told when it is ready rather than sold it now, say so here and we will come back to you when it is real.

Get the engines running first.

CURD AI reads the profile, the orders and the reviews you build now. The businesses that are set up when it ships are the ones it will have something to work with.

On a phone

Two buttons, straight to the store.

Download on the App Store Get it on Google Play
QR code to download the CURD app

On a laptop or iPad

Scan with your phone camera — the app only installs on a phone.